Last update June 23, 2023
captain cooks
Good reputation
Must be 19+ to participate. T&Cs apply. Play Responsibly
Main info
Min Deposit CAD$10
Games 550+
RTR 79%
Payments EcoPayz, Mastercard, PayPal, Skrill, Visa
Licence(s) UKGC, MGA, Danish Gambling Authority, and Kahnawake Gaming Commission
Live chat
VIP program
Main info
Min Deposit CAD$10
Games 550+
RTR 79%
Payments EcoPayz, Mastercard, PayPal, Skrill, Visa
Licence(s) UKGC, MGA, Danish Gambling Authority, and Kahnawake Gaming Commission
Live chat
VIP program

Captain Cooks Casino Review Ontario

Many of you have heard of Captain Cooks, and many have been gambling here. This is because the casino has been one of the leaders in this line of business and one that is more than just popular. Since the beginning of 2022, you have had the ability to play here if you live in Ontario. As always, you will have to be aged 19 or above, and you have to be physically located in the state! The casino has an iGaming license, and it is legally available in Ontario.

Table of Content

Captain Cooks Casino Introduction in Ontario

The company that started the casino was Fresh Horizons Ltd. The casino itself has been available online since 2003, and it became one of the biggest online gambling sites and one of the most impressive platforms for playing casino games. You may know that the casino is legally available in Ontario. But it is available all over the world.

Captain Cooks holds an iGaming license, as we have covered above. But it also has licenses from UKGC, MGA, Danish Gambling Authority, and Kahnawake Gaming Commission. We always like to see multiple licenses. It means that the casino owners care about the players and want to make their games fair and available. In addition, games here are approved by eCOGRA. In general, it offers a fair and safe gambling experience to new players, beginners, and also professional gamblers who will play games in a professional way.

Captain Cooks Casino Bonuses in Ontario

Bonuses or promotions have a huge role in online gambling. These are offers you can use to get more free money to play with. Even if you deposit a small amount of money and have a limited budget, you can still use the promotions and end up with more money. Captain Cooks has been known for offering very high welcome promotions reserved for new players. But existing players can claim different bonuses as well. Here are some of the offers you can claim.

  • Welcome Bonus

It is not a secret that players can claim a welcome offer. This is reserved for new players who create an account at the casino. The first time when you deposit, you will get 100 free spins. The second time you will get a 100% bonus match up to CAD100. The third deposit brings you a 50% match up to CAD150.

The fourth time when you invest, you will get a 25% bonus match. It is capped at CAD125. The fifth time you will get a 100% bonus match up to CAD100.

  • VIP Program

Players who will play games here all the time will eventually become VIP players. This means that you will collect points and advance your account level. You will start with the bronze account level. You can reach a diamond. There is one level called Private, but you will have to get an invitation to become a member.

Captain Cooks Casino Payment Methods in Ontario

If you want to play here using real money, you will have to deposit funds to your balance. The main thing to remember is that you can use a lot of different methods to complete this process. Here are some of them and also, and we will try to explain the specifics.

  • Deposit Methods

Captain Cooks offers a lot of different deposit methods. Players can use cards such as Visa, Mastercard, and others. You can also use Interac, which is very popular in Ontario. You can use the iDEBIT method if you like and e-wallets. Neteller is one of the supported methods.

  • Withdrawal Methods

When it comes to withdrawal methods, you can use Visa, EcoPayz, PayPal, Skrill, Bank wire transfer, and Mastercard, among others. You will see that the withdrawal times are not bad at all. For instance, e-wallets can process the transaction within 1 day, but it can take up to 5 days.


Captain Cooks Casino Games Ontario

The games at Captain Cooks casino are provided by Microgaming. This is a well-known fact once you know that all casinos of this network cooperate with this particular software developer. There are a lot of games you can play. In fact, there are over 550 different games you can play and enjoy. You can play rare games and also enjoy some of the most popular games available in Ontario. A nice advantage is that the games are approved by eCOGRA. This makes them 100% fair casino games, and you can play and win.

Here is a table where you can get more details about the games available and choose which ones you want to play and why.

Game typeVariations
Slots3-reel games, 5-reel slots, and others
Table gamesRoulette, blackjack, baccarat, and more.
Live gamesBlackjack, baccarat, roulette, and poker
OthersVideo poker, craps, and more.

Online Slots

Many players from Ontario will play slots at some point. Some of the players will play slots all the time, while others will play them occasionally. Here at the casino, you can play all kinds of slots. 3-reel and 5-reel slots are the most versatile, and you can enjoy them on any device you want. Then we have slots with different and specific themes. For instance, Ancient Egypt slots with vampire themes and much more.

The casino offers progressive games as well. These are slots that base the jackpot or the reward you can get according to the number and number of bets inside the network. If we know that Captain Cooks casino is part of a massive network, we can see that there are a lot of massive jackpots. These are the games that can help you win millions in seconds.

An interesting fact is that the casino has been adding new games all the time. The next time when you want to play, the number of slots will be even higher

Table Games

Players who prefer table games can play these at the casino. You have a lot of options. Blackjack, baccarat, poker, roulette, and more are all available. Some of the variations include American Roulette, European Roulette, and more. Different types of blackjack and baccarat games are available as well.

All we can add here is that players can find any table game they like. Odds are low that you won’t be able to find the game you have to play and enjoy. Table games are very versatile and very appealing. For instance, blackjack is known for having a low house edge. Then we can see that European roulette offers better odds than American roulette.

If you want to play poker, make sure to learn how you can play the game and learn the basics and strategies. This is a game where your skill can make a massive difference and can help you win more. Of course, you have to learn first.

Live Casino

Live dealer games are games that have a professional dealer or a person at the table. These are known as hosts, and they will speak the English language. The whole game will be streamed in high definition, which is perfect and actually mandatory in 2023.

Captain Cooks has been offering a lot of different live dealer games. You can find live roulette, live baccarat, live blackjack, and also TV show games. For instance, Crazy Time and others are all available. All of these games are fun to play, and they have been offering massive winnings.

If you want to play these games, make sure you have a stable and fast internet connection. This is mandatory to avoid any delays and enjoy the game to the maximum. The situation is the same if you want to play these on a smartphone.

Captain Cooks Casino Mobile in Ontario

You may believe that the official app is available for Android phones and that you can download and play using it. This is not the case. The casino doesn’t offer an app, and you cannot find one officially. As such, it is better to play using a web browser. A good thing here is that players can register using the web browser, play games, deposit, withdraw, and contact support. In a nutshell, you can use all the features of the casino.

Always remember that only the games that are developed using HTML5 technology will be compatible with your smartphone. Older games are developed using different technologies, so they won’t be compatible. However, many software developers are porting the older games, and they will soon become available for smartphones and tablets.

We have been playing games here using Android and iOS phones, and we didn’t encounter any issues. Many games are fully compatible, and they run perfectly. At the same time, the mobile-friendly design of the casino makes things easier and more rewarding. Even basic devices will run well, and there are no issues.

Deposit Methods at Captain Cooks Casino Ontario

If you want to deposit funds to the casino, you have a lot of options. The minimum deposit here is CAD5, and you can use it the first time when you invest the moment. After that, you will have to deposit CAD10 or more. This is still considered a very low amount of money, and it can be one of the benefits players will get here. Anyway, we will take a look at the deposit methods a bit more below.

  • Cards

You can use Visa and Mastercard to deposit funds. These transactions are fast and reliable. Add the fact that you probably have one of these cards in your wallet, and you are ready to deposit. Some banks may charge you a fee. But the casino will not charge you anything.

  • E-wallets

You can use PayPal and Neteller to deposit funds. These are e-wallets, so they are known for fast transactions. The deposits are free, and they are instant. You will have the funds available to your account immediately, and you can start playing.

  • Other

Players who want to try another method can use iDebit, Interac, and others. These deposits are free as well, and they are instant. You can deposit as low as CAD5 if you like. This applies to the first deposit only. The next time you will have to deposit CAD10 or more. Always remember that the more you deposit, the more money from the casino you are going to get, thanks to promotions.

Withdrawal methods at Captain Cooks casino in Ontario Canada

As you know already, players who win a lot of money at Captain Cooks casino will want to get the funds to their personal account. For that, you can use a couple of methods available, and we will cover all of them below. We must add that the pending time is between 48 and 96 hours. It can be added to your transaction at some point, and there is no way you can affect it.

  • Cards

Players from Ontario can use Visa cards to withdraw their funds. You will see that the payments will take between 3 and 5 days which is common. You can withdraw up to CAD4000 per week, which is great. These transactions are reliable, extremely secure, and appealing because you probably have a card already.

  • E-wallets

You can use Neteller, PayPal, and EcoPayz to get the winnings to your account. We like the overall speed of these transactions. The time frame needed is between 1 and 5 days. Most of the time, you will get the funds within 1–2 days. Of course, this depends on the casino and how many transactions they have to process at the moment. The more transactions they have to process, the longer you will have to wait.

  • Bank wire transfer

You can use a bank wire transfer as well. You can also use Interac. Keep in mind that when using a bank wire transfer, you will get the funds between 6 and 10 times. This is not the fastest option, but it can be the safest and also the best if you want to withdraw a huge amount of money.

Withdrawal methods

Captain Cooks Casino Support in Ontario

If you want to get help at the casino, there are a few methods you can use. Each method works well, and you can contact support agents in no time. As you may believe, live chat is available. It is offered 24/7, and you can send them a message and resolve any issue you may have. The support agents are real professionals, and they are pleasant, which is something we like a lot.

If you are one of those who want to contact the support by calling them, you can do that. The telephone number for players from Ontario is 1 866 312 7466. It is a toll-free call, and it is reserved for players from Canada. Keep that in mind. Players who want to talk and explain the problem will prefer this method.

Then we have an email method. You can send them a direct email to [email protected] address. They will respond within one business day, and they can help you.

Captain Cooks Casino Overall

There are a lot of things we can say about Captain Cooks casino. The main thing here is that the casino is fair, heavily licensed, and offers a safe gambling experience to all Ontario players. At the same time, we can see that impressive promotions are available around the clock. This means that players can get more money to invest in gambling and, with a bit of luck, win more.

Then we must add that the list of games is great. There are a lot of games you can play. Slots, table games, and live dealer games are all here. We like the fact that some of the best games are available; hence you can always find the game you like and have fun playing it. You can do this on your smartphone as well. The casino doesn’t offer an app, but you can use a web browser. Most Ontario gamblers prefer this method due to the fact it is easier and allows you to play games on old devices such as Windows Phone, Blackberry, and even Android and iOS devices that have an old version of the operating system.

All of this means one thing. If you like playing different games and you are looking for an online casino in Ontario that is perfect, consider Captain Cooks casino. It will exceed your gambling desires and put a smile on your face every single time when you play here. Don’t forget to play responsibly!

Captain Cooks Casino Info

  • Name of the casino: Captain Cooks
  • Website:
  • Games: Slots, table games, and live games
  • Live chat: Yes
  • Telephone number: 1 866 312 7466
  • Support email address:
  • SSL encryption: Yes
  • App: No
  • Mobile version: Yes
  • eCOGRA certification: Yes
  • iGaming license: Yes
  • Other permits: Kahnawake Gaming Commission, UK Gambling Commission, Danish Gambling Authority, and Malta Gaming Authority.
  • Established: 2003
  • Available in Ontario: Since 2022

Pros and Cons of Captain Cooks Casino

  • Impressive welcome deposit match bonus
  • Heavily licensed and controlled online casino
  • Many games available
  • Games are approved by eCOGRA
  • Excellent customer support
  • Multiple payment methods are available
  • Appealing user interface
  • Impressive VIP program
  • Players can download an official software
  • There is no app for Ontario players
  • Pending time for withdrawals of 48–96 hours
  • Generally slower withdrawals than usual
  • The registration process is complicated for some users


How long does it usually take to withdraw money from Captain Cooks?

This will depend on which method you are planning to use. For example, if you use a bank wire transfer, the funds will be available in your bank account within 6–10 days. On the other hand, e-wallet transactions will be completed within 1–5 days. The pending time is 48–96 hours, and it can be added to your transaction at some point.

Does the casino provide a live chat for players?

Yes, all Ontario players can use a live chat to get help from the customer department and resolve a problem they are having. This method is probably the best of them all, and it is the one you can enjoy all the time. The live chat is available 24/7.

What is the minimum deposit at Captain Cooks?

The minimum deposit is CAD5. However, this applies the first time when you deposit the funds to the casino. The next time you will have to deposit CAD10 or more. One way or another, the minimum deposit is great here and can be considered a huge advantage. No matter how small your deposit is, you will get a bonus.

Is Captain Cooks available in Canada?

The casino has been available in Canada and Ontario for a couple of months now. It is a licensed online casino with a proper iGaming license and other permits. The games are tested and approved by a well-known eCOGRA.

What are the payment options for Captain Cooks?

Players here can use all sorts of banking options. For example, you can use Visa, Mastercard, PayPal, Neteller, bank wire transfer, and more. Many of the methods can be used for deposits and withdrawals. But some can be used for deposits only.

Can I play Captain Cooks games on my mobile phone?

Yes, you can play games here using a smartphone. There is no app offered by the officials behind the casino. What this means is that you will have to use a web browser. A good thing here is that even Windows Phones and Blackberry devices can be used. Of course, Android and iOS phones work best.